online payments – Beijing Kids

Take Charge: How to pay for electricity, gas, water, and Internet

vanessajencks — Tue, 07 Jun 2016 00:23:26 +0000

Paying for utilities is a pain at the best of times, but language barriers can turn what should be a simple task into a Sisyphean undertaking. Those lucky enough to live in villas and serviced apartments will likely have their utilities taken care of by the management office or a rental agency, but the majority of expats will need to learn how to recharge an electricity card or pay a water bill at some point. Here is a crash course on setting up and paying for electricity, natural gas, water, and Internet.

Central Heating 暖气
Central heating is included in the price of rent in Beijing. Typically, the heat is turned on on November 15 and turned off on March 15 unless temperatures are unseasonably low. Most apartments have air conditioning units with heat settings that can be used to fill the gap between the onset of cold and the arrival of central heating. The latter compounds Beijing’s dryness by stripping moisture from the air, so be sure to invest in a couple of humidifiers.

Water 水
In water-starved Beijing, household water is relatively expensive at around RMB 4 to 5 per cubic meter. As with gas, an employee from the water company will periodically come by your house to check the water meter. They may ask for payment on the spot – in which case you should always ask for a receipt – or give you an invoice, which can be paid online or at the bank.

Electricity电
Unlike in the West, most utilities are prepaid here. Electricity use is administered by State Grid (国家电网 guó jiā diàn wǎng) and tracked through meters tied to apartments, villas, and siheyuan (traditional courtyard homes). Typically, newer buildings have a single meter per household while siheyuan and older buildings might have more than one.

The newest generation of electricity cards – known as “smart cards” (智能电表购电卡 zhì néng diàn biǎo gòu diàn kǎ) in Chinese – can be topped up online on platforms like Alipay and WeChat Wallet. Electricity can also be purchased in person at the bank or using specialized machines located in State Grid offices, select banks (Bank of Beijing, ICBC, China Merchants Bank, Agricultural Bank of China, Bank of China, China Everbright Bank), and convenience stores. Though these machines have Chinese-only interfaces, the procedure for buying electricity is quite simple; just ask an employee to demonstrate.

Some siheyuan use a clunkier system where residents must write down the serial number of the electricity meter(s), go to China Postal Savings Bank, and tell the clerk how much money to recharge to each meter, but this is relatively rare. Note that only cash is accepted for these transactions.
Electricity costs just under RMB 0.50 per kilowatt hour (kWh) for residential use. The bill can vary significantly from month to month depending on the season and housing type. For example, old and poorly-insulated hutong homes with electric radiators tend to eat up a lot of power in the winter.

Natural Gas 燃气
In most compounds, natural gas for cooking and heating water is piped directly into homes, included in the rent, and overseen by the management office (物业 wùyè). Sometimes, an employee from the gas company will knock on your door and ask to check the meter. They will then give you an invoice on the spot or tape it to your front door a few days later. The bill can be paid online, or in person at the bank or post office.
Many Beijing residents resort to top-up cards that can be recharged online or at select banks. After it has been recharged, the card must be inserted into the gas meter and held for a few seconds. When you hear a “beep,” that means the balance has been updated.

Gas costs RMB 2.28 or RMB 3.23 per cubic meter depending on the compound. This is because high-end residential complexes tend to use more expensive “commercial” gas (工商业 gōng shāngyè), the same type found in restaurants and commercial establishments.
Older homes and hutong houses sometimes have propane tanks for cooking that require periodic changing. This involves calling Beijing Gas and arranging for a new tank to be delivered; this should cost around RMB 120 for a 50 jin tank (around 21L). Beware of black market propane vendors; tanks can cost as low as RMB 70-90, but there is no guarantee on the quality or safety of the contents.

Internet 宽带
There are three state-owned network providers: China Mobile, China Unicom, and China Telecom. China Mobile is considered to have better coverage nationwide, while China Unicom has the most comprehensive Internet and mobile data packages. China Telecom is less popular with users largely because fewer unlocked iPhone models are compatible with its 4G LTE network. See the Resources box for more on network compatibility.
China Unicom has several high-speed Internet packages: Internet only, Internet plus landline, and Internet plus 4G. For reference, urban residents can expect to pay RMB 1,480 per year for 4MB/20MB speeds; RMB 1,780 for 50MB; or RMB 1,980 for 100MB. Internet can also be paid in monthly installments, but prices will be a bit higher (e.g. RMB 140 instead of RMB 123 per month for 4MB). Pay online or upfront at any branch of China Unicom.
However, not all residential compounds are compatible with every provider; for example, China Unicom coverage does not extend to some hutong communities. Before signing any contracts, make an appointment for an in-home inspection to make sure your compound supports the Internet package you are interested in. Do not bother forking out money for the fastest packages; unless you install fiber optic cables, you will be lucky to reach speeds of 20MB/s in Beijing. However, their efforts to improve the internet has been mentioned by sites like usave.co.uk, China has been notoriously internet deprived and it is a breathe of fresh air to see this starting to change.

Online Payments
The simplest way to pay for utilities is online. Both WeChat and Alipay have English interfaces and allow users to top up their water, gas, electricity, and mobile phones. The first step is to open a domestic bank account (see p46 for more info) and enable online banking in person.
To pay electricity, link your utilities account to the payment platform, then specify the amount of money you want to recharge. To complete the transaction, enter your six-digit Alipay or WeChat Wallet payment PIN.
For water or gas, input the invoice number (nine digits for water and 10-11 digits for gas) into the relevant field in Alipay or WeChat Wallet. The system will automatically pull up your account balance, then you can pay as normal.

Photo: Karl Baron (Flickr)

This article originally appeared on pages 34 and 35 of the 2016 Home and Relocation Guide. Click here for your free online copy. To find out how you can obtain a hard copy, contact distribution@truerun.com.

Net Savings: Do You Taobao? – How To Sign Up For Taobao And Set Up Alipay

Admin — Thu, 04 Oct 2012 00:00:36 +0000

If you’ve asked someone in Beijing, “Where did you get that cool thingamajig?” then you’re probably familiar with the household answer: “Taobao.” Taobao (tāobǎo wǎng 淘宝网) has more than 800 million product listings. It is the go-to website for clothes, electronic products, and other material needs for Chinese locals and the growing international community alike. Taobao offers free listings for sellers, a feature that spurred the shopping site’s initial growth. Taobao’s other features include an instant messaging tool to facilitate buyer-seller communication and the escrow-based payment tool, Alipay.

Taobao consists of a broader, eBay-like marketplace and Tian Mao, or Tmall (www.tmall.com). It’s free to list on Taobao’s marketplace, but Tmall requires a basic fee to become a seller. This means that Tmall carries a higher guarantee that the product is legitimate. In general, if you are worried about scams on Taobao, be sure to check the star ratings (1-5) for each seller, which can be found on the top of the page, usually underneath the main product picture. These ratings and comments provide insight into the quality of a seller and their products.

Sign on the Dotted Line
You can sign up for an account (miǎnfèi zhùcè 免费注册) via the Taobao mobile phone app. However, the server for that service is often busy, so we recommend registering via computer. Here’s how:

1) On the site, look for the free registration link (miǎnfèi zhùcè 免费注册) on the upper left hand corner of the Taobao homepage. When signing up, type in your desired username (yònghù míng 用户名) and desired password (dēnglù mìmǎ 登录密码), and retype your password (quèrèn mìmǎ 确认密码). Write out the confirmation code and click to accept the terms and conditions (tóngyì xiéyì bìng zhùcè 同意协议并注册).

2) On the next page, confirm your account info. Select country and area (guójiā dìqū 国家/地区). Often the selection is already made for you as “Chinese mainland” (zhōngguó dàlù 中国大陆) from the dropbox. Then, fill in your mobile number after the +86 country code. Check the box below to agree to Alipay’s terms and conditions (zhīfùbǎo xiéyì 支付宝协议). Click the orange link to read the document in its entirety; if you’re worried about your Chinese skills, have a Chinese-speaking friend look it over.

3) A text window shows up as you click “Next page” (xià yī yè 下一页) and navigate onwards, fill in the six-digit number code you have just received via text message. Be quick in typing the code, as it expires in one minute. If you don’t input the code in time, you will have to redo the confirmation step again.

4) Once your account has been successfully registered, you will move on to the next page and a green check mark bubble will appear. Click on the Taobao Wang icon (tāobǎo wǎng 淘宝网) to return to the homepage. Now, you can start shopping!

The Big Search
Below is a mini-guide to the basics of searching for products. If you type English into the search bar just to the right of the Taobao icon, you will most likely find the kind of product you are looking for – Chinese keywords will only broaden that search. Tmall (tiānmāo 天猫) is the second icon to the right of the Taobao icon. More legitimate than the marketplace, it also sells many middle- to low-end Chinese brand products.

Once you type in the search item name, click “Search” (sōusuǒ 搜索). An array of products will show up. Click on specific items; use your own judgment and review the comments.

Products from Taobao might not meet your expectations or match the photo presented, so it’s vital to troll through ratings and comments. If your Chinese reading isn’t up to par, give Google Translate a spin – the translation might be basic, but it can be quite helpful. The best solution is finding a Chinese-speaking friend to assist in checking product reviews.

Symbols to Note:

7 days to return (first day is counted from the date that the product is received by the buyer)

Purchased goods sent within 24 hours

Part of Taobao sellers’ circle

Legitimate product

Overseas product

Pay in cash when the product arrives

Choose size amount and style and click the orange button on the left to buy immediately or the blue button to add the item to your shopping cart.

Shipping You Can Handle
Fill in your information in the areas boxed in green (shown left). Your street address can be filled in using Chinese characters as well as pinyin.

In shipping options, courier (kuàidì 快递) is usually the preferred method. EMS is trackable and (in theory) more reliable, but it’s usually a bit slower than kuaidi. Delivery companies typically call before they arrive at your home or office.

Pay Up
The pay page will show up, use the first tab Alipay (zhīfù bǎo 支付宝), fill in your pay password and click the orange button to continue. When shopping on Taobao, it is important to note that a seller’s legitimacy is not guaranteed by Taobao; buyers purchase at their own risk. Only Alipay (zhīfùbǎo 支付宝) has guidelines to ensure that a buyer is not scammed. For instance, money is not transferred to the seller if the buyer is unhappy with the quality of the product.

Search for shops located in Beijing (北京); it will say just right of the price when you first click on the product. Shipping costs (yùnfèi 运费) will be around RMB 0-10 if the product is shipped from within China.

It’s Easy with Alipay
First, get to website navigation (wǎngzhàn dǎoháng 网站导航), located on the top right hand corner of Taobao’s home page. A dropbox will show up. Under the third box of tools (gōngjù 工具), select Alipay (zhīfùbǎo 支付宝). You will be directed to a page where you can click (zhùcè 注册) to register.

1 Input the same email you used to register your Taobao account.

2 Fill in the following information: the same email you used for Taobao, an Alipay sign-in password, an Alipay payment password, and a security code question.

3 Provide more details: personal or company account, your full name in capital letters, your passport number, mobile phone, and a second contact number.

4 Once you’ve submitted this information, the next page should look like the image pictured on the right.

5 In your email, activate your Alipay account by clicking the link (in the image circled to the left). Double-check your spam folder if you can’t find it.

6 You will be re-directed to a Taobao page confirming that your Alipay account is activated.

More Online Shopping

Taobao will have almost all the products you dream of buying, from the real deal to cheap copies (foreign and Chinese brands included). Baby, toddler, and kids products are abundant, as well as fashionable or sporting goods that you or your teen might be interested in.

360Buy 京东商城
www.360buy.com (Chinese only)
360Buy is a well-known site with a good reputation and over 25 million registered users. They have every wardrobe staple a kid could want, as well as Disney clothes and accessories. Orders under RMB 39 have a RMB 5 delivery charge; delivery is free for orders over RMB 39.

Vancl 凡客诚品
www.vancl.com (Chinese only)
This clothing website offers an extensive clothing line and ships to 87 countries. Casual clothing ranges from RMB 30 to 300 for shirts, shorts, pants, shoes, underwear, shoes and accessories. The delivery fee is RMB 5 and orders in Beijing are shipped within 24 hours. They accept returns, and you can pay with a card upon delivery. There is an English site, but those orders cannot be shipped to China.

ROMWE
www
.romwe.com
This Nanjing-based site is akin to the fashionable British-based shopping website ASOS. ROMWE’s site is in English, and ships for free worldwide with no minimum purchase required. Clothing styles available are suitable for teens and young women. Romwe has also been recognized by fashionable people worldwide for its on-trend products.

Lijia Baby 丽家宝贝
www.lijiababy.com.cn/eshop (Chinese only)
For expecting parents, Lijia Baby stocks goods for children between the ages 0 and 5. Physical branches are located throughout Beijing, including Wangjing and Yaojiayuan, but the website is much easier to use. Products are delivered a day after purchase.

This article is excerpted from beijingkids September 2012 issue. View it in PDF form here or contact distribution@beijing-kids.com to find out where you can pick up your free copy.